Dealing with Mistakes – Dr BB’s Clinic is Open

Introduction
Sooner or later things won’t go to plan
A good judge of character is to look how a person acts with after a mistake is made rather than the nature of the mistake itself.
Remember it is unrealistic to set yourself a goal of never putting a foot wrong, you are only human and if you follow these tips you will bounce back in no time!
Fixing Things
1. Apologise.
Say sorry and try not to carelessly blame others, this shows maturity and does not highlight the situation.
2. Be positive.
Don’t let the incident dent your self-confidence, often the mistake will not be as bad you think.
3.Take action.
Take steps to rectify the immediate situation to make sure that all parties are content as possible. Let your manager know as soon as possible, the more time people have to fix things the less of a problem it is.
4. Get feedback.
More often than not others have made the same mistake before and they might have some useful tips and tricks that they use. Listen to what they have to say and put it all into action.
5. Move onwards.
Try not to dwell on things and don’t bring the mistake up again with workmates. It is now the past and it is a good idea not to remind them of times when you have not been at your best. It can be surprising how quickly people can forge these things.
6. The next time.
Make sure you take extra care now, for example, if you forgot to do something this time try putting it into your calendar as a reminder. Getting it right this time shows that you are now on top of things and should put the managers’ mind at rest.
Please find some links below that have helped me

• 4 Steps for Dealing with Mistakes
• Made a Mistake, Deal with it the Productive Way
• Dealing With Mistakes at Work
Best of luck!

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2 Responses to “Dealing with Mistakes – Dr BB’s Clinic is Open”
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should you always say sorry?
Hi Mr/Mrs 6thEdition, thanks for leaving a comment!
Sometimes apologising can be seen as admitting liability and can sometimes therefore be inadvisable when talking to a clients. It is always a good idea to check beforehand with a manager if you you are unsure in situations like this.
Let me know if you need anything else,
BB